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Tuesday 6 January, 2009
Melbourne, Australia
 
 
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TripleG Systems: Contracts
 
Contracted TripleG Systems clients receive priority in service as well as discounted rates. Emergency and after-hours support work is only available to contract clients. All contract clients are notified of serious security issues relevant to TripleG Servers reported by SecurityFocus, CERT or ausCERT. For added peace of mind, we always apply all relevant security patches and upgrades on-site, not via remote access.

 
    Basic contract
  • 12 month contract (payable in advance every month)
  • Priority support over non-contracted clients
  • Emergency support
  • After hour support
  • Notification of serious security issues
     
    Premium contract
  • 12 month contract (payable in advance every month)
  • Highest support priority
  • Priority emergency support
  • Priority after hour support
  • Notification of serious security issues and no-cost on-site patches
  • Monthly TripleG CD updates
 
Would you like to discuss other contract options? Contact us!
 
Our philosophy
 
Last modified Wednesday 13 February 2008
 
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